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Università della Svizzera italiana

Conceptualizing the "corporate nervous net" : decentralized strategic communication based on a digital reporting indicator framework

Knebel, Sebastian ; Seele, Peter

In: International journal of strategic communication, 2019, vol. 13, no. 5, p. 23 p

The digital revolution challenges strategic communication. Artificial Intelligence (AI), Big Data, and the Internet of Things (IoT) create a rapidly changing environment for organizations as well as system complexities. To fulfill its task in ensuring the long-lasting success of organizations strategic communication needs to continuously adopt to this revolution. This article approaches the...

Università della Svizzera italiana

Strategic uses of Facebook in Zika outbreak communication : implications for the crisis and emergency risk communication model

Lwin, May O. ; Lu, Jiahui ; Sheldenkar, Anita ; Schulz, Peter J.

In: International journal of environmental research and public health, 2018, vol. 15, no. 9, p. 1974

While social media has been increasingly used for communication of infectious disease outbreaks, little is known about how social media can improve strategic communication across various stages of the health crisis. The Crisis and Emergency Risk Communication Model (Reynolds CERC) outlines strategies across different crisis phases and can guide crisis communication on social...

Consortium of Swiss Academic Libraries

Book Review

Pelikan, Kristina

In: Glottotheory, 2015, vol. 6, no. 1, p. 244-246