Fulltext

Improvement through/despite Emails : Strategic Communication within a Research Project

Pelikan, Kristina

In: Glottotheory, 2017, vol. 8, no. 1, p. 99-128

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    Titre
    • Improvement through/despite Emails
      Strategic Communication within a Research Project
    Auteur
    • Pelikan, Kristina. Institute of Language and Communication, Technische Universität Berlin, Berlin, GermanySwiss Tropical and Public Health Institute, University of Basel, Basel, Switzerland
    Type de document
    • Postprint
    Identifiant OAI-PMH
    • oai:doc.rero.ch:332310
    Summary
    Email flooding, deleting emails without reading them - both common parts of our daily workflows. Emails need to motivate their recipients to read them and of course, the number of emails we receive every day play a crucial role. The present paper shall not only describe how the email communication between the members of a research project could be enhanced, but also show how helpful emails are for implementing strategic communication optimisation. By involving the project members as probands in a study based on AMASA (Research project "Accessing Medicines in Africa and South Asia”) emails for developing a restructuring of the internal communication, the process of communication optimisation was accepted by the project members and the strategic superiour aims could be met.