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The impact of perceived privacy risks on organizations' willingness to share item-level event data acrossthesupply chain

Eurich, Markus ; Oertel, Nina ; Boutellier, Roman

In: Electronic Commerce Research, 2010, vol. 10, no. 3-4, p. 423-440

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    Titre
    • The impact of perceived privacy risks on organizations' willingness to share item-level event data acrossthesupply chain
    Auteur
    • Eurich, Markus. SAP (Schweiz) AG, Research Center Zurich, Kreuzplatz 20, 8008, Zurich, Switzerland
    • Oertel, Nina. SAP AG, Research Center Karlsruhe, Vincenz-Priessnitz-Strasse 1, 76131, Karlsruhe, Germany
    • Boutellier, Roman. D-MTEC, TIM, Swiss Federal Institute of Technology (ETH), Scheuchzerstrasse 7, 8092, Zurich, Switzerland
    Type de document
    • Postprint
    Langue
    • Anglais
    Publié dans
    • Electronic Commerce Research, 2010, vol. 10, no. 3-4, p. 423-440. Springer US; http://www.springer-ny.com
    Autre version électronique
    Identifiant OAI-PMH
    • oai:doc.rero.ch:319026
    Summary
    When information is available about the path, on which individual items move through the real world, many beneficial applications can be designed. The necessary data can be generated through attaching identifiers to items and deploying suitable readers all over the supply chain that capture the information on the identifiers. Organizations only have access to data about item movements within their organizational boundaries. Therefore sharing of data between organizations is required to gain full visibility. However, the willingness of organizations to share data is considered to be low. In this paper we present the results of a study that aimed at investigating the actual willingness of companies to share item-level data and at exploring the perceived privacy risks that may restrain companies from sharing item-level data. From the findings, requirements for the design of inter-organizational data sharing infrastructures are derived