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my2cents: enabling research on consumer-product interaction

Karpischek, Stephan ; Michahelles, Florian ; Fleisch, Elgar

In: Personal and Ubiquitous Computing, 2012, vol. 16, no. 6, p. 613-622

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    Titre
    • my2cents: enabling research on consumer-product interaction
    Auteur
    • Karpischek, Stephan. Auto-ID Labs, Chair of Information Management, ETH Zürich, Scheuchzerstrasse 7, 8092, Zurich, Switzerland
    • Michahelles, Florian. Auto-ID Labs, Chair of Information Management, ETH Zürich, Scheuchzerstrasse 7, 8092, Zurich, Switzerland
    • Fleisch, Elgar. Auto-ID Labs, Chair of Information Management, ETH Zürich, Scheuchzerstrasse 7, 8092, Zurich, Switzerland
    Type de document
    • Postprint
    Langue
    • Anglais
    Publié dans
    • Personal and Ubiquitous Computing, 2012, vol. 16, no. 6, p. 613-622. Springer-Verlag
    Autre version électronique
    Identifiant OAI-PMH
    • oai:doc.rero.ch:316117
    Summary
    Barcode scanners for smartphones enable mobile product-centric services for consumers. We have developed a mobile app that enables consumers to share their use of and opinions about products with their friends and others. Our goal is to establish a product-centric information stream generated by users to benefit other consumers and retail businesses and to enable large-scale research on consumer-product interaction. This paper describes our approach to create a sustainable service. We report first experiences and an initial evaluation after releasing the app to the public, give an overview over possible business models, and discuss some of the challenges we experienced during implementation