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Università della Svizzera italiana

Network theory and switching behaviors : a user guide for analyzing electronic records databases

Gronchi, Giorgio ; Raglianti, Marco ; Giovannelli, Fabio

In: Future internet, 2021, vol. 13, no. 9, p. 12

As part of studies that employ health electronic records databases, this paper advocates the employment of graph theory for investigating drug-switching behaviors. Unlike the shared approach in this field (comparing groups that have switched with control groups), network theory can provide information about actual switching behavior patterns. After a brief and simple introduction to...

Université de Fribourg

The Relationships Between Culture and Behavioral Intentions Toward Services

Liu, Ben Shaw-Ching ; Furrer, Olivier ; Sudharshan, D.

In: Journal of Service Research, 2001, vol. 4, no. 2, p. 118-129

Some recent studies have shown that culture influences how consumers perceive service quality. Others have shown the relationship between perceived service quality and behavioral intentions. In this article, the authors study how culture influences behavioral intentions toward services on the basis of services marketing and cross-cultural psychology literature. They tested and found that...