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Understanding planning practices : insights from a situated study on an Italian airport

Redaelli, Ilaria ; Carassa, Antonella (Dir.)

Thèse de doctorat : Università della Svizzera italiana, 2015 ; 2015COM008.

This research projects examines planning as an instance of instructed action - that is, by focusing on how plans are designed and changed to anticipate actions, by competently using the instructions that regulate work. It does so by drawing on ethnomethodology and membership categorization analysis to understand the empirical materials collected over the course of ethnomethodologically...