Consortium of Swiss Academic Libraries

Patient reports of undesirable events during hospitalization

Agoritsas, Thomas ; Bovier, Patrick ; Perneger, Thomas

In: Journal of General Internal Medicine, 2005, vol. 20, no. 10, p. 922-928

Consortium of Swiss Academic Libraries

A simple approach to fairer hospital benchmarking using patient experience data

Holzer, Barbara M. ; Minder, Christoph E.

In: International Journal for Quality in Health Care, 2011, vol. 23, no. 5, p. 524-530