In: Theory and Decision, 2014, vol. 76, no. 4, p. 529-545
|
In: Biology & Philosophy, 2013, vol. 28, no. 1, p. 125-140
|
Thèse de doctorat : Università della Svizzera italiana, 2011 ; 2011ECO006.
“Time is money” if you are a service provider or a customer using the service. In the current economic scenario where there is heavy competition, customers have more alternatives at their disposal; which means understanding customers is of paramount importance. This dissertation delves into this terrain, and tries to provide a conceptual and an experimental framework to understand the...
|