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Instrumental and/or Deliberative? A Typology of CSR Communication Tools

Seele, Peter ; Lock, Irina

In: Journal of Business Ethics, 2015, vol. 131, no. 2, p. 401-414

Credibility in CSR communication : concepts, methods, analyses

Lock, Irina ; Seele, Peter (Dir.)

Thèse de doctorat : Università della Svizzera italiana, 2015 ; 2015COM006.

In globalized markets, norms for legitimate behavior are scattered and businesses must satisfy often conflicting demands of various stakeholders simultaneously. This is why communicating their Corporate Social Responsibilities (CSR) in a legitimate way is challenging. The present is also a high time for a debate of CSR issues and an era of public scrutiny and mistrust, catalyzed by real-time...