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Patient satisfaction with anaesthesia care: development of a psychometric questionnaire and benchmarking among six hospitals in Switzerland and Austria†‡

Heidegger, T. ; Husemann, Y. ; Nuebling, M. ; Morf, D. ; Sieber, T. ; Huth, A. ; Germann, R. ; Innerhofer, P. ; Faserl, A. ; Schubert, C. ; Geibinger, C. ; Flückiger, K. ; Coi, T. ; Kreienbühl, G.

In: British Journal of Anaesthesia, 2002, vol. 89, no. 6, p. 863-872