In: Communication & organisation, 2015, no. 48, p. 125-137
The aim of this article is to propose a theoretical framework for approaching the transparent and participative communication related to organizations of online social media. The study of the «content-relation» communication (school of Palo Alto) combined with the analysis of the criteria of the communicative action (Habermas) will allow us to take into account the specific characteristics of...
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In: Revue Française des Sciences de l’Information et de la Communication, 2015, no. 6, p. 2-16
The circulation of informations and relations between web 2.0 users and companies show a bottom-up and top-down flows: a growing participation of citizens—through opinions or suggestions—, and a progressive opening of company database. This process will encourage a “bottom-up” innovation through a softening of borders between these actors. The aim of this article is to answer to the...
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In: Strategic communication for non-profit organisations, 2016, p. 239-266
The communication between users of digital media and public or non-profit organization involved into an open data policy are represented through a democratic way with upwards and downward flows; implying an evolving participation of citizens and a progressive openness of a company’s database. Under this perspective, various tasks have been employed. The mission of this paper is to define and...
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In: Les cahiers du numérique, 2010, vol. 6, no. 4, p. 167-180
Les médias numériques favorisent le développement d’interactions entre une organisation et des usagers en ligne. Cet article étudie les perspectives ouvertes par les nouveaux champs de la communication des organisations. Trois strates de la communication en ligne se superposent sur internet. Une communication « institutionnelle », une communication « sociale » et une communication...
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In: Studies in Communication Sciences, 2015, p. 190-196
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In: Actes du colloque SFSIC 2014 (en ligne), 2014, p. 1-8
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In: Communication organisationnelle, Processus Communicants-Processus organisants et leurs médiations, 2015, p. 142-151
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In: Le futur est-il e-media?, 2014, p. 94-104
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In: Savoirs en action. Culture et réseaux méditerranéens, 2013, p. 53-67
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