Refine my results
Document type
Specific Collection
Language
- French (1)
Author
- Bouazzaoui, Oumaima (1)
- Epron, Benoît (Dir.) (1)
Keyword
- CIEP Lausanne (1)
- HEG-GE (1)
- OCOSP Lausanne,orientation (1)
- SERVQUAL (1)
- carrière (1)
- pratiques informationnelles (1)
- service design, design thinking (1)
- service informationnel (1)
- user experience (1)