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Université de Fribourg

A Cross-Cultural Examination of Person-Organization Fit : Is P-O Fit Congruent with or Contingent on Societal Values?

Treviño, Len J. ; Egri, Carolyn P. ; Ralston, David A. ; Naoumova, Irina ; Li, Yongjuan ; Darder, Fidel León ; de la Garza Carranza, María Teresa ; Furrer, Olivier

In: Management International Review, 2020, vol. 60, p. 287-314

Many single-country studies have examined compatibility between the individual values of the employee and organizational cultural values, typically referred to as person-organization (P-O) fit. However, little progress has been made in understanding whether P-O fit relationships generalize across countries and, if so, whether and how societal values impact this relationship. Because of this...

Université de Fribourg

Twenty-seven Years of Service Research : a Literature Review and Research Agenda

Furrer, Olivier ; Yu Kerguignas, Jie ; Delcourt, Cécile ; Gremler, Dwayne D.

In: Journal of Services Marketing, 2020, vol. 34, no. 3, p. 299-316

Purpose – The growing service sector has experienced several revolutions that have transformed the way services are created and delivered. In parallel, services increasingly pique the interest of scholars, resulting in an expanding body of knowledge. Accordingly, it is time to reflect on extant service research, assess its boundaries, and think about its future. This paper aims to consider...

Université de Fribourg

The Quality of Leader-Member Exchange (LMX) : a Multilevel Analysis of Individual-level, Organizational-level and Societal-level Antecedents

Terpstra-Tong, Jane ; Ralston, David A. ; Treviño, Len J. ; Naoumova, Irina ; de la Garza Carranza, María Teresa ; Furrer, Olivier ; Li, Yongjuan ; Darder, Fidel León

In: Journal of International Management, 2020, vol. 26, p. 1-18

We examine the direct relationships for both individual values and organizational-level culture on the quality of leader-member exchange (LMX) in a multilevel, multi-society study. In addition, we investigate the moderating roles of organizational- and societal- level cultures. Using 2343 respondents from 12 samples, we performed hierarchical linear modelling analysis and found that...

Université de Fribourg

Cultural Mediation in International Exchange Programs : Personalization, Translation, and Coproduction in Exchange Participant Blogs

Lee, Kyung Sun ; Ingenhoff, Diana

In: International Journal of Communication, 2020, vol. 14, p. 4343-4363

This study analyzes cultural mediation in international exchange participant blogs, exploring their significance for relational public diplomacy. We recognize exchange participant blogs as a site of public diplomacy at work. Moving beyond the dominant assumption guiding exchange programs as exporting values and ideas to foreign publics, we consider the extent to which the public engages in...

Université de Fribourg

Public Diplomacy on Social Media : Analyzing Networks and Content

Sevin, Efe ; Ingenhoff, Diana

In: International Journal of Communication, 2018, vol. 12, p. 3663-3685

Measurement has been and still is a challenging issue in the practice and study of public diplomacy. In this article, we propose a model to assess the impacts of public diplomacy projects by creating a link between social media communication campaigns and the perception of nations by audiences—or nation brands. We demonstrate how the model can be used to analyze the digital communication...

Université de Fribourg

A Political Leader's Image in Public Diplomacy and Nation Branding : The Impact of Competence, Charisma, Integrity, and Gender

Ingenhoff, Diana ; Klein, Susanne

In: International Journal of Communication, 2018, vol. 12, p. 4507-4532

Although country image and its potential spillover effects are central research topics in international public relations and public diplomacy, there is a lack of research regarding the effect that political leaders’ images have on those of their home countries. Previous research does indicate that a political leader might be highly influential in terms of attracting benefits for their...

Université de Fribourg

The Co-Evolution of Public Relations and Journalism : a First Contribution to its Systematic Review

Schönhagen, Philomen ; Meissner, Mike

In: The Proceedings of the International History of Public Relations Conference, 2015, p. 232-248

The relationship between public relations (PR) and journalism is mostly conceived of as between “interdependent systems” (Grossenbacher, 1986: 730). In this context, Löffelholz mentions evidence of a “co-evolutionary development of journalism and public relations” that “has not to date been systematically pursued” (Löffelholz, 2004: 472; emphasis author's own). To do so would...

Université de Fribourg

Robustness and Cross-cultural Equivalence of the Cultural Intelligence Scale (CQS)

Bücker, Joost ; Furrer, Olivier ; Peeters Weem, Tanja

In: Journal of Global Mobility, 2016, vol. 4, no. 3, p. 300-325

The purpose of this paper is to assess the cross-cultural equivalence of the fourdimensional 20-item Cultural Intelligence Scale (CQS) and the two-dimensional 12-item cultural intelligence (CQ) short scale. Furthermore, the study elaborates on the results by discussing the differences between culturally equivalent and culturally non-equivalent items.

Université de Fribourg

Stakeholder Pressures, CSR Practices, and Business Outcomes in Denmark, Germany and the Netherlands

Furrer, Olivier ; Holtbrügge, Dirk

In: European Journal of International Management (EJIM), 2018, vol. 12, no. 4, p. 472-500

This cross-country study investigates the antecedents and outcomes of corporate social and environmental responsibility (CSER) practices. Based on institutional theory and stakeholder theory we conducted an empirical study among 519 firms in Denmark, Germany, and the Netherlands. We found evidence supporting a significant positive relationship between stakeholder pressures, CSER practices,...

Université de Fribourg

CPG graphs : Some Structural and Hardness Results

Champseix, Nicolas ; Galby, Esther ; Munaro, Andrea ; Ries, Bernard

In: Discrete Applied Mathematics, 2021, vol. 290, p. 17-35

In this paper we continue the systematic study of Contact graphs of Paths on a Grid (CPG graphs) initiated in Deniz et al. (2018). A CPG graph is a graph for which there exists a collection of pairwise interiorly disjoint paths on a grid in one-to-one correspondence with its vertex set such that two vertices are adjacent if and only if the corresponding paths touch at a grid-point. If every...