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Université de Fribourg

Cultural Mediation in International Exchange Programs : Personalization, Translation, and Coproduction in Exchange Participant Blogs

Lee, Kyung Sun ; Ingenhoff, Diana

In: International Journal of Communication, 2020, vol. 14, p. 4343-4363

This study analyzes cultural mediation in international exchange participant blogs, exploring their significance for relational public diplomacy. We recognize exchange participant blogs as a site of public diplomacy at work. Moving beyond the dominant assumption guiding exchange programs as exporting values and ideas to foreign publics, we consider the extent to which the public engages in...

Université de Fribourg

Public Diplomacy on Social Media : Analyzing Networks and Content

Sevin, Efe ; Ingenhoff, Diana

In: International Journal of Communication, 2018, vol. 12, p. 3663-3685

Measurement has been and still is a challenging issue in the practice and study of public diplomacy. In this article, we propose a model to assess the impacts of public diplomacy projects by creating a link between social media communication campaigns and the perception of nations by audiences—or nation brands. We demonstrate how the model can be used to analyze the digital communication...

Université de Fribourg

A Political Leader's Image in Public Diplomacy and Nation Branding : The Impact of Competence, Charisma, Integrity, and Gender

Ingenhoff, Diana ; Klein, Susanne

In: International Journal of Communication, 2018, vol. 12, p. 4507-4532

Although country image and its potential spillover effects are central research topics in international public relations and public diplomacy, there is a lack of research regarding the effect that political leaders’ images have on those of their home countries. Previous research does indicate that a political leader might be highly influential in terms of attracting benefits for their...

Université de Fribourg

Key Influencers in Public Diplomacy 2.0 : a Country-Based Social Network Analysis

Ingenhoff, Diana ; Calamai, Giada ; Sevin, Efe

In: Social Media + Society, 2021, vol. 7, no. 1, p. 1-12

This article presents a study of Twitter-based communication in order to identify key influencers and to assess the role of their communication in shaping country images. The analysis is based on a 2-month dataset comprised of all tweets including hashtags of the three countries selected for this study: Austria, Switzerland, and the Netherlands. Following a two-step flow model of...

Université de Fribourg

Evolution of a Field : Swiss Media and Communication Studies

Probst, Carole ; Buhmann, Alexander ; Ingenhoff, Diana ; Lepori, Benedetto

In: Studies in Communication Sciences, 2019, vol. 19, no. 1, p. 7-23

In this paper, we present the evolution of Swiss Media and Communication Studies over the last decade by summarizing the main results from a project funded by the Swiss University Conference (2008–2017). We give an overall picture of the growth in the field (in terms of student numbers, resources and activities), look at diversity in terms of topics (two clusters are identified and ...

Université de Fribourg

The Effects of Public Diplomacy on Country Identity in Countries with Different Language Regions and Cultures : the Case of Switzerland

Ingenhoff, Diana ; Richner, Dominique

In: Studies in Communication Sciences, 2018, vol. 18, no. 2, p. 247-266

The aim of this study is to explore the existing differences in (regional) country identity between the two biggest language regions of Switzerland, and the effects that differently-framed public diplomacy messages have on these country identities. To analyze the heterogeneous dimensions of regional country identity in the two language regions and the effects of public diplomacy messages, an...

Université de Fribourg

How Do Media Companies Gain Legitimacy ? : An Experimental Study on the (Ir)Relevance of CSR Communication

Ingenhoff, Diana ; Bachmann, Philipp

In: International Journal of Strategic Communication, 2017, vol. 11, no. 1, p. 79-94

Due to structural changes in the media industry, the topic of CSR has gained more and more attention among media companies. Our research question was whether media companies can gain legitimacy through CSR disclosures. There is reason to assume that CSR disclosures both directly increase and indirectly decrease a media company’s legitimacy. On one hand, CSR is regarded as a means of...

Université de Fribourg

The relationship between PR and journalism in crisis situations

Ingenhoff, Diana ; Thiessen, Ansgar

In: Studies in Communication Sciences, 2010, vol. 10, no. 1, p. 107-134

The relationship between journalism and PR has long been discussed within communication science. However, the impact of crisis situations on that relationship has rarely become part of the discussion. Therefore, the aim of the study is to describe the relations between journalism and PR specifically under crisis conditions. Embedded into the intereffication approach, the empirical study is...

Université de Fribourg

Communication management 2.0 : The development of three socio-cognitive models for brand page usage

Ingenhoff, Diana ; Ruehl, Christopher Hendrik

In: Journal of Communication Management, 2017, vol. 21, no. 2, p. 170-185

Purpose – The purpose of this paper is to investigate how and why individuals use corporate pages on Facebook with the aim of developing a usage-specific inventory of incentive factors which describe brand page utilization for consumption, participation and production behavior. Design/methodology/approach – A combined perspective of uses-and-gratifications (U&G) and social cognitive theory...