In: Behaviour & Information Technology
An empirical study examined the effects of two influencing factors in usability tests on user performance and usability ratings. Aesthetics of design (high vs. low) as the main independent factor and prior usage event (positive vs. negative) as a subsidiary independent factor were varied in a between-participants design. 60 participants took part in the experiment, completing a number of typical...
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In: Ergonomics, 2010, vol. 53, no. 11, p. 1311-1324
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In: Ergonomics, 2009, vol. 52, no. 3, p. 302-311
This article examines the relationship between operator characteristics and process control performance. The findings suggest that consideration of cognitive ability and cognitive flexibility be increased in personnel selection for complex work environments.
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In: Ergonomics, 2008, vol. 51, no. 7, p. 953-967
In complex work environments, the occurrence of novel system states represents a particular challenge for the design of training. This article is concerned with the use of heuristic rules to prepare operators for the management of unfamiliar fault states. An experiment was carried out to examine the effects of heuristic rule training on operator performance and system management behaviour.
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