Università della Svizzera italiana

Understanding planning practices : insights from a situated study on an Italian airport

Redaelli, Ilaria ; Carassa, Antonella (Dir.)

Thèse de doctorat : Università della Svizzera italiana, 2015 ; 2015COM008.

This research projects examines planning as an instance of instructed action - that is, by focusing on how plans are designed and changed to anticipate actions, by competently using the instructions that regulate work. It does so by drawing on ethnomethodology and membership categorization analysis to understand the empirical materials collected over the course of ethnomethodologically...

Università della Svizzera italiana

Fostering teamwork and socialization in collaborative working environments : Insights from a situated study on a university research team

Meschitti, Viviana ; Carassa, Antonella (Dir.)

Thèse de doctorat : Università della Svizzera italiana, 2012 ; 2012COM005.

Collaborative practices in real groups are rarely studied as they develop in research teams, despite the importance of the topic. The present study aims to address this lack and is focused on how collaboration develops in an academic research team. It draws specific attention to group practices that enhance mutual engagement within the team and the socialization of doctoral students....

Università della Svizzera italiana

Narrative activity within an institutional framework : how a rehabilitation team constructs problems that can be solved

Piccini, Chiara ; Carassa, Antonella (Dir.) ; Colombetti, Marco (Codir.)

Thèse de doctorat : Università della Svizzera italiana, 2005.

This is a study about discursive practices of problem solving within a team of professionals who rehabilitate people with psycho-social problems. The study community is the team of Centro a.D., an organization located in the South of Switzerland. The research combines an ethnographic study of Centro a.D. with a qualitative analysis of recorded talk during team meetings. In particular, narrative...