Mandatory communication skills training for oncologists: enforcement does not substantially impact satisfaction
Bourquin, Céline ; Stiefel, Friedrich ; Bernhard, Jürg ; Bianchi Micheli, Gabriella ; Dietrich, Liselotte ; Hürny, Christoph ; Wössmer, Brigitta ; Kiss, Alexander
In: Supportive Care in Cancer, 2014, vol. 22, no. 10, p. 2611-2614
Aggiungi alla tua lista- Summary
- Purpose: Even though there is evidence that both patients and oncology clinicians are affected by the quality of communication and that communication skills can be effectively trained, so-called Communication Skills Trainings (CSTs) remain heterogeneously implemented. Methods: A systematic evaluation of the level of satisfaction of oncologists with the Swiss CST before (2000-2005) and after (2006-2012) it became mandatory. Results: Levels of satisfaction with the CST were high, and satisfaction of physicians participating on a voluntary or mandatory basis did not significantly differ for the majority of the items. Conclusions: The evaluation of physicians' satisfaction over the years and after introduction of mandatory training supports recommendations for generalized implementation of CST and mandatory training for medical oncologists.