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Université de Fribourg

Twenty-seven Years of Service Research : a Literature Review and Research Agenda

Furrer, Olivier ; Yu Kerguignas, Jie ; Delcourt, Cécile ; Gremler, Dwayne D.

In: Journal of Services Marketing, 2020, vol. 34, no. 3, p. 299-316

Purpose – The growing service sector has experienced several revolutions that have transformed the way services are created and delivered. In parallel, services increasingly pique the interest of scholars, resulting in an expanding body of knowledge. Accordingly, it is time to reflect on extant service research, assess its boundaries, and think about its future. This paper aims to consider...

Università della Svizzera italiana

Conceptualizing the "corporate nervous net" : decentralized strategic communication based on a digital reporting indicator framework

Knebel, Sebastian ; Seele, Peter

In: International journal of strategic communication, 2019, vol. 13, no. 5, p. 23 p

The digital revolution challenges strategic communication. Artificial Intelligence (AI), Big Data, and the Internet of Things (IoT) create a rapidly changing environment for organizations as well as system complexities. To fulfill its task in ensuring the long-lasting success of organizations strategic communication needs to continuously adopt to this revolution. This article approaches the...

Université de Fribourg

Enigmatic dinosaur precursors bridge the gap to the origin of Pterosauria

Ezcurra, Martín D. ; Nesbitt, Sterling J. ; Bronzati, Mario ; Vecchia, Fabio Marco Dalla ; Agnolin, Federico L. ; Benson, Roger B. J. ; Egli, Federico Brissón ; Cabreira, Sergio F. ; Evers, Serjoscha W. ; Gentil, Adriel R. ; Irmis, Randall B. ; Martinelli, Agustín G. ; Novas, Fernando E. ; Silva, Lúcio Roberto da ; Smith, Nathan D. ; Stocker, Michelle R. ; Turner, Alan H. ; Langer, Max C.

In: Nature, 2020, vol. 588, no. 2020-7838, p. 445–449

Pterosaurs were the first vertebrates to evolve powered flight1 and comprised one of the main evolutionary radiations in terrestrial ecosystems of the Mesozoic era (approximately 252–66 million years ago), but their origin has remained an unresolved enigma in palaeontology since the nineteenth century2,3,4. These flying reptiles have been hypothesized to be the close relatives of a wide...

Università della Svizzera italiana

Sustainability indicators of corporate communications : translated into public procurement and the implications of their digitalization

Sebastian, Knebel ; Seele, Peter (Dir.)

Thèse de doctorat : Università della Svizzera italiana, 2020 ; 2020COM004.

Sustainability Indicators (SIs) are rising. They reach importance in all communications and decisions towards sustainability (Baue, 2019; Hák et al., 2016; Lyytimäki, 2019; UN DESA, 2019; UNRISD, 2019), especially in corporate communications and corporate reporting (GRI, 2019; Knebel & Seele, 2015). With the revised General Procurement Agreement (GPA) from the World Trade Organization (WTO)...

Université de Fribourg

The last surviving Thalassochelydia — A new turtle cranium from the Early Cretaceous of the Purbeck Group (Dorset, UK)

Anquetin, Jérémy ; André, Charlotte

In: PaleorXiv, 2020, p. 7pa5c

Background. The mostly Berriasian (Early Cretaceous) Purbeck Group of southern England has produced a rich turtle fauna dominated by the freshwater paracryptodires Pleurosternon bullockii and Dorsetochelys typocardium. Each of these species is known by numerous relatively complete shells and by a single cranium. The two other turtles found in the Purbeck Group (Hylaeochelys belli, a species of...

Université de Fribourg

Late Jurassic theropod dinosaur bones from the Langenberg Quarry (Lower Saxony, Germany) provide evidence for several theropod lineages in the central European archipelago

Evers, Serjoscha W. ; Wings, Oliver

In: PeerJ, 2020, vol. 8, p. e8437

Marine limestones and marls in the Langenberg Quarry provide unique insights into a Late Jurassic island ecosystem in central Europe. The beds yield a varied assemblage of terrestrial vertebrates including extremely rare bones of theropod from theropod dinosaurs, which we describe here for the first time. All of the theropod bones belong to relatively small individuals but represent a wide...

Université de Fribourg

Comparative analysis of the shape and size of the middle ear cavity of turtles reveals no correlation with habitat ecology

Foth, Christian ; Evers, Serjoscha W. ; Joyce, Walter G. ; Volpato, Virginie S. ; Benson, Roger B. J.

In: Journal of Anatomy, 2019, no. 0, p. -

The middle ear of turtles differs from other reptiles in being separated into two distinct compartments. Several ideas have been proposed as to why the middle ear is compartmentalized in turtles, most suggesting a relationship with underwater hearing. Extant turtle species span fully marine to strictly terrestrial habitats, and ecomorphological hypotheses of turtle hearing predict that this...

Haute école de gestion de Genève

La bibliothèque plateforme : espace dédié à la création, au partage et à la diffusion de culture – exemple par la création d’un makerspace

Ravedoni, Michael ; Gorin, Michel (Dir.)

Mémoire de bachelor : Haute école de gestion de Genève, 2018 ; TDB 2380.

L’avenir des bibliothèques est-il menacé ? Ce travail mandaté par la Médiathèque Valais tente d’y répondre en suggérant des éléments de réponse liés aux défis que les bibliothèques vont devoir relever durant ce XXIe siècle. Les modèles et les visions sélectionnés dans la littérature internationale ont permis d’exposer une vision globale et tournée vers l’avenir de la...