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Web 3.0 Monitoring im Stakeholder-Management

Portmann, Edy ; Thiessen, Ansgar

In: HMD Praxis der Wirtschaftsinformatik, 2013, vol. 50, no. 5, p. 22-33

The relationship between PR and journalism in crisis situations

Ingenhoff, Diana ; Thiessen, Ansgar

In: Studies in Communication Sciences, 2010, vol. 10, no. 1, p. 107-134

The relationship between journalism and PR has long been discussed within communication science. However, the impact of crisis situations on that relationship has rarely become part of the discussion. Therefore, the aim of the study is to describe the relations between journalism and PR specifically under crisis conditions. Embedded into the intereffication approach, the empirical study is...

Safeguarding reputation through strategic, integrated and situational crisis communication management : development of the integrative model of crisis communication

Thiessen, Ansgar ; Ingenhoff, Diana

In: Corporate communications: an international journal, 2011, vol. 16, no. 1, p. 8-26

Purpose – The purpose of this paper is to address the often missing theoretical foundation of crisis communication from an integrated perspective on the micro, meso and macro level. Based on the theory of structuration, a systematic, integrative framework is developed for safeguarding organizational legitimization and multidimensional reputation through communication during crisis situations...