Università della Svizzera italiana

A review of digital fashion research : before and beyond communication and marketing

Nobile, Tekila Harley ; Noris, Alice ; Kalbaska, Nadzeya ; Cantoni, Lorenzo

In: International journal of fashion design, technology and education, 2021, vol. 14, no. 3, p. 293-301

This paper focuses on the field of digital fashion and its development by providing an overview regarding fashion design and culture. It is part of a larger research that involved a literature review of 491 relevant papers. From the analysis of this corpus, three main categories were identified: Communication and Marketing, Design and Production and Culture and Society. This study focuses on...

Università della Svizzera italiana

eLearning courses about national tourism destinations : destination management organizations’ offers and travel agents’ perceptions and motivations

Kalbaska, Nadzeya ; Cantoni, Lorenzo (Dir.)

Thèse de doctorat : Università della Svizzera italiana, 2013 ; COM2013010.

A broad number of studies have been undertaken so far both by the academic research and by industry communities on the use of the internet for educational purposes. However, very limited research has been done previously on the use of Information and Communication Technologies (ICTs) as educational and training modes within the hospitality and tourism field. Travel agent training,...

Università della Svizzera italiana

UK travel agents’ evaluation of eLearning courses offered by destinations : an exploratory study

Kalbaska, Nadzeya ; Lee, Hee Andy ; Cantoni, Lorenzo ; Law, Rob

In: Journal of hospitality, leisure, Ssort & tourism education, 2013, vol. 12, no. 1, p. 7-14

This study aims to develop an understanding of the use of e-learning courses created for travel agents by Destination Management Organizations (DMOs). It explores agents’ perceptions of such courses. The research examines the views of 304 UK-based travel agents using online survey and investigates whether age, sex, type of agency, work experience, and educational level have influence on...

Università della Svizzera italiana

Usability evaluation of an eLearning course presenting a regional destination : the case of “Ticino Switzerland Travel Specialist”

Kalbaska, Nadzeya ; Jovic, Angelina ; Cantoni, Lorenzo

In: e-review of tourism research, 2012, vol. 10, no. 2, p. 31-34

In recent years Destination Management Organizations (DMOs) have started to offer eLearning courses, which train travel agents and tour operators to promote better tourism destinations. eLearning courses increase marketing activities of a DMO also they meet the needs of travel agents, who are in search of new unique selling points in the threatening context of eTourism disintermediation....

Università della Svizzera italiana

eLearning in tourism and hospitality : a map

Cantoni, Lorenzo ; Kalbaska, Nadzeya ; Inversini, Alessandro

In: Journal of hospitality, leisure, sport and tourism education, 2009, vol. 8, no. 2, p. 148 – 156

The impact of information and communication technologies (ICT) on tourism and hospitality industries has been widely recognized and investigated as a one of the major changes within the domains in the last decade: new ways of communicating with prospective tourists and new ways of purchasing products arisen are now part of the industries’ everyday life. Poor attention has been paid so far to...