In: Journal of hospitality, leisure, sport and tourism education, 2009, vol. 8, no. 2, p. 148 – 156
The impact of information and communication technologies (ICT) on tourism and hospitality industries has been widely recognized and investigated as a one of the major changes within the domains in the last decade: new ways of communicating with prospective tourists and new ways of purchasing products arisen are now part of the industries’ everyday life. Poor attention has been paid so far to...
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Thèse de doctorat : Università della Svizzera italiana, 2010.
This research focuses on the online communication in the cultural destinations’ domain. Cultural destinations’ online communication has been poorly studied so far, and this work intends to analyze, describe and understand the domain. Destinations websites and particularly cultural destinations’ websites have their own communication strategies but they act as hubs with respect to the other...
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In: Proceedings of EDMEDIA 2004, Lugano, Switzerland, 2004, vol. 1, p. 4398
This paper presents a proven and reusable methodology (MiLE) for performing a cost-effective usability evaluation of an e-learning web application. MiLE is a scenario-driven inspection technique which is based on the concepts of user profile, user goal, scenario, and usability attribute. Mitigating the drawbacks and merging the respective benefits of state-of-the-art methods for usability...
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