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Integrating knowledge through communication : an analysis of expert-decision making interactions

Mengis, Jeanne ; Eppler, Martin (Dir.)

Thèse de doctorat : Università della Svizzera italiana, 2007 ; 2007COM001.

This thesis sheds light on the communication processes through which experts and decision makers integrate their domain specific knowledge in decision making. Understanding knowledge integration as a communicative process, the study analyzes the communicative challenges that are present when communicating expert knowledge across its disciplinary boundaries and discusses practices to overcome...