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Haute école de gestion de Genève

Satisfaction and pricing for accounting services to very small enterprises

Catenazzo, Giuseppe ; Fragnière, Emmanuel ; Guillaume-Gentil, Nils

In: International journal of economics and accounting, 2014, vol. 5, no. 2, p. 145-164

In this paper, we present the results of a survey we conducted to unveil the perceptions on accounting services of managing directors of very small enterprises (VSEs) in Canton Geneva, Switzerland. 153 out of a random sample of 1,018 company directors answered our mail survey in May to June 2009. Among our results, we observe that most VSE directors outsource accounting tasks and are satisfied...

Haute école de gestion de Genève

Testing the impact of sustainable development policies in Canton Geneva

Catenazzo, Giuseppe ; Epalle, Alexandre ; Fragnière, Emmanuel ; Tuberosa, Jean

In: Management of environmental quality : an international journal, 2010, vol. 21, no. 6, p. 845 - 861

Purpose – The aim of this paper is to identify the impact of two Canton Geneva pedagogical tools devised to sensibilise the local population to sustainable development issues. Design/methodology/approach – The survey attempts to verify individuals' awareness and opinion towards sustainable development, as well as the influence of both tools on their routines. In total, 992 people who live...

Haute école de gestion de Genève

Is the 2008 financial turmoil increasing the risk of a bank run ? : an empirical research in Geneva

Catenazzo, Giuseppe ; Fragnière, Emmanuel ; Ribordy, Bastien ; Tuberosa, Jean

In: Journal of modern accounting and auditing, 2010, vol. 6, no. 1, p. 29-45

In this paper, the authors present the results of an empirical study that attempts to analyse the risk of bank run in Geneva, Switzerland. Two similar surveys have been conducted upon two independent samples of Geneva population (June 2008 and February 2009) to detect the existence of predictive signals leading to a bank run within the selected area. The authors discover that Geneva inhabitants...

Haute école de gestion de Genève

Do travel agencies provide sufficient value to their clients ?

Catenazzo, Giuseppe ; Fragnière, Emmanuel

Airline commissions’ cuts and the use of Internet for reservations have severely affected Swiss travel agencies. To survive, travel agents are redesigning their job as to become travel consultants. However, customers are not willing to pay for the service provided and current fees are not representative of its perceived value. We have designed a theatre-based experiment to discover the...

Haute école de gestion de Genève

Influences of public ecological awareness and price on potable water consumption in the Geneva area : Cahier de recherche

Catenazzo, Giuseppe ; D'Urso, Jennifer ; Fragnière, Emmanuel ; Tuberosa, Jean

The specific attitudes and behaviours of individuals of a given society must be properly understood in order to develop adequate and relevant public policies regarding water consumption. We have conducted a survey research in order to measure the perception of the Geneva population regarding main social aspects of water consumption. We collected 907 valid questionnaires. In particular, we wanted...

Haute école de gestion de Genève

Attitudes regarding new enterprise risk and control regulations by the active population of the Geneva area : Cahier de recherche

Catenazzo, Giuseppe ; Fragnière, Emmanuel

Nowadays, professional bodies as well as public authorities are setting up new regulations and standards in order to deploy risk management approaches in the non-financial industries. For instance, Switzerland has recently introduced a new regulation on Internal control that forces most SMEs to implement an ICS (Internal Control System). However, introducing or dealing with new risk control...

Haute école de gestion de Genève

Rapport d'enquête préliminaire : Dessine-moi un service ! Entreprises et administrations : comment concevoir et valoriser vos services : Cahier de recherche

Catenazzo, Giuseppe ; Fragnière, Emmanuel ; Hugentobler, Patricia ; Tuberosa, Jean

Quelle est la valeur du savoir-faire, de l’expertise, dans la production de services à haute valeur ajoutée ? La HEG a conduit une enquête auprès de auprès de 678 personnes actives de la région genevoise afin de développer les sujets suivants :  Utilisation des langues étrangères : importance, langues les plus utilisées, situation d'emploi, fréquence d'emploi, facteurs...