This research documents the empirical results of a study investigating the role of collective selfefficacy for resistance to change in organizational identity. Arising from the belief that members’ threat perception to change in organizational identity creates resistance, thus far studies have explained the existence of this threat perception by focusing on the role of organizational identity...
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This paper sheds light on the communication process through which experts and decision makers integrate their domain specific knowledge in decision making situations and argues for the benefit of software-supported visualization of contributions. Understanding both decision making and knowledge integration as communicative processes, we present a short review of literature on the concept of...
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Effective internal communication contributes to the overall organizational communication that aims to maintain a sustainable reputation during times of change. Arising from this belief, this paper aims to develop a theoretical framework in which the type of communication content, flows, channels, and climate better fits into the planning, implementation, and revitalization phases within the...
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This paper suggests that consumer boycotts target irresponsible behaviors of corporations toward consumer, political, and social issues. After identifying the characteristics of consumer boycotts’ best practices, the paper documents the results of a field study conducted on consumer boycotts in Switzerland. Results reveal its peculiarities compared to the reality in the United States, where...
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This research documents the empirical results of intentional change in an organizational identity where resistance emerges. We develop and test a theoretical model describing why members of an organization in such situations of change perceive a threat of organizational identity traits. Research results illustrate that the essentiality of organizational identity traits and their influence on...
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This paper documents the empirical results of a field study conducted among top Swiss companies. The survey investigates their practices in Corporate Social Responsibility (CSR) communication as well as their opinions about how favorable the Swiss context is for this kind of communication. Results show CSR communication in Switzerland as a practice in evolution, still needing expertise. In this...
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Thèse de doctorat : Université de Fribourg, 2004.
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This paper reports on the initial phase of an international teaching experiment involving the use of videoconferencing for the teaching of intercultural business communication and negotiation skills. The experiment has the following aims: (a) to give insight into how students from different cultures operate in nearly identical situations, (b) to give students exposure to intercultural...
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