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Università della Svizzera italiana

Neuroticism and internet addiction : What is next? A systematic conceptual review

Marciano, Laura ; Camerini, Anne-Linda ; Schulz, Peter J.

In: Personality and individual differences, 2022, vol. 185, p. 10

The personality trait of neuroticism (N) has consistently shown to be a risk factor for Internet Addiction (IA). Review literature, however, looked at this in bivariate analyses only. To the best of our knowledge, we conducted the first review that systematically and conceptually summarized results based on the inclusion of additional factors, thus coming closer to the complex nature of the ...

Università della Svizzera italiana

Recommendations on screen time, sleep and physical activity : associations with academic achievement in Swiss adolescents

Marciano, Laura ; Camerini, Anne-Linda

In: Public health, 2021, vol. 198, p. 211-217

Objectives: This study aimed to investigate how meeting international recommendations for screen time (<2 h/day), moderate-to-vigorous physical activity (MVPA; at least 60 min/day) and sleep (8e10 h/night), as well as media multitasking (MMI) as a form of screen time, impact academic achievement in early adolescence. Study design: A prospective design was used, where self-report measures...

Università della Svizzera italiana

The construction of norms : examinations of norms for visual data practices in mediated public discourses

Venema, Rebecca ; Lobinger, Katharina (Dir.)

Thèse de doctorat : Università della Svizzera italiana, 2021 ; 2021COM010.

Social norms as concepts of legitimate and appropriate action are basic elements of social coordination and essentially “communication phenomena” (Rimal & Lapinski, 2015, Lapinski & Rimal, 2005). They are negotiated, shaped, understood, learned, and maintained through communication, with mediated public discourses as central forums for the communication and negotiation of norms. Despite...

Haute Ecole de Gestion & Tourisme

IT Infrastructure Automation

Bruchez, Jonas ; Barmaz, Xavier (Dir.)

Mémoire de bachelor : Haute Ecole de Gestion & Tourisme, 2021.

The purpose of this document is to define the state of the art regarding information technology infrastructure automation. Nowadays, companies need a way to automate their infrastructure to reduce their expenses and avoid wasting time. System administrators could then work with more efficiency and focus on solving challenges in the company that actually require human intervention. An overview...

Haute Ecole de Gestion & Tourisme

An Optimization Exploration of the Usage of Pinterest, to Increase Switzerland’s Awareness as a Destination, Before and During a Self-Managed Trip

Sahli, Carole ; Varini, Kate (Dir.)

Mémoire de bachelor : Haute Ecole de Gestion & Tourisme, 2020.

Visual content communities such as Pinterest perform well for destination marketing, especially as users are reached along the entire customer journey. This study investigates Pinterest’s optimization possibilities in raising awareness of the destination Switzerland before and during a self-managed leisure trip.

Haute Ecole de Gestion & Tourisme

The impact of Instagram campaign in the Six Senses Group in Douro valley

Rebelo Vieira, Jessica ; Schegg, Roland (Dir.)

Mémoire de bachelor : Haute Ecole de Gestion & Tourisme, 2020.

Social media is an essential marketing tool; platforms such as Instagram are important for companies as it gives a visual aspect for followers to identify themselves with. Through diverse researches, success factors have been identified and compared with results obtained by analyzing Six Senses Douro Valley’s strategy used on the platform. The aim is to determine the impact of Instagram...

Université de Fribourg

How important is civic engagement for public transportation communication?

Asdourian, Bruno ; Zimmerli, Virginie

In: Strategic communication for non-profit organisations, 2016, p. 239-266

The communication between users of digital media and public or non-profit organization involved into an open data policy are represented through a democratic way with upwards and downward flows; implying an evolving participation of citizens and a progressive openness of a company’s database. Under this perspective, various tasks have been employed. The mission of this paper is to define and...

Université de Fribourg

The Customer Experience Ecosystem in Two Cultural Contexts

Barari, Mojtaba ; Furrer, Olivier

In: Journal of Financial Services Marketing, 2018, vol. 23, p. 234-243

This study focuses on the development of a customer experience ecosystem during a journey which is embedded in meso- and macro-layers. Using the critical incident technique, the author collected in-depth interview data from bank customers in Switzerland and Iran to empirically study this ecosystem, including customer– company interaction in the micro-layer and social context of the...

Université de Fribourg

Twenty-seven Years of Service Research : a Literature Review and Research Agenda

Furrer, Olivier ; Yu Kerguignas, Jie ; Delcourt, Cécile ; Gremler, Dwayne D.

In: Journal of Services Marketing, 2020, vol. 34, no. 3, p. 299-316

Purpose – The growing service sector has experienced several revolutions that have transformed the way services are created and delivered. In parallel, services increasingly pique the interest of scholars, resulting in an expanding body of knowledge. Accordingly, it is time to reflect on extant service research, assess its boundaries, and think about its future. This paper aims to consider...

Université de Fribourg

Public Diplomacy on Social Media : Analyzing Networks and Content

Sevin, Efe ; Ingenhoff, Diana

In: International Journal of Communication, 2018, vol. 12, p. 3663-3685

Measurement has been and still is a challenging issue in the practice and study of public diplomacy. In this article, we propose a model to assess the impacts of public diplomacy projects by creating a link between social media communication campaigns and the perception of nations by audiences—or nation brands. We demonstrate how the model can be used to analyze the digital communication...