Università della Svizzera italiana

eLearning courses about national tourism destinations : destination management organizations’ offers and travel agents’ perceptions and motivations

Kalbaska, Nadzeya ; Cantoni, Lorenzo (Dir.)

Thèse de doctorat : Università della Svizzera italiana, 2013 ; COM2013010.

A broad number of studies have been undertaken so far both by the academic research and by industry communities on the use of the internet for educational purposes. However, very limited research has been done previously on the use of Information and Communication Technologies (ICTs) as educational and training modes within the hospitality and tourism field. Travel agent training,...