Université de Fribourg

Intra-organizational knowledge transfer process in Vietnam's information technology companies

Pham, Thi Bich Ngoc ; Meier, Andreas (Dir.) ; Widmer, Marino (Codir.)

Thèse de doctorat : Université de Fribourg, 2008.

Intra-organizational knowledge transfer has attracted much attention of researchers and practitioners in recent years since knowledge transfer has been considered as a critical determinant of an organization’s capacity to confer sustainable competitive advantage. Despite extensive research on knowledge transfer issues, the effect of knowledge transfer on organizational performance still has not...

Université de Fribourg

Complex job shop scheduling : Formulations, algorithms and a healthcare application

Pham, Dinh Nguyen ; Gröflin, Heinz (Dir.) ; Widmer, Marino (Codir.)

Thèse de doctorat : Université de Fribourg, 2008.

This dissertation studies complex job shop scheduling problems. It consists of three coherent parts: (1) a study of practical features of job shop scheduling, (2) a study of a novel job shop extension problem that simultaneously addresses several practical features and its solution methods, and (3) a study of surgical case scheduling in hospitals and ambulatory surgical centers. A job shop...

Université de Fribourg

Improving performance through linking IT ant TQM in Vietnamese organizations

Nguyen, Thuy Quynh Loan ; Meier, Andreas (Dir.) ; Widmer, Marino (Codir.)

Thèse de doctorat : Université de Fribourg, 2006.

Total quality management (TQM) and information technology (IT) have significantly impacted on most organizations. The objective of this study is to develop a conceptual framework for studying the critical dimensions of TQM and the support of IT application to TQM that can improve the organizational performance. The study then makes managerial recommendations for linking IT and TQM in business...