Università della Svizzera italiana

Exploring the experiences of instructors teaching massive open online courses in tourism and hospitality : a mixed methods approach

Lin, Jingjing ; Cantoni, Lorenzo (Dir.)

Thèse de doctorat : Università della Svizzera italiana, 2018 ; 2018COM001.

Massive Open Online Courses (MOOCs) have existed as a disruptive educational phenomenon for nine years. Grounded in the roots of distance education, open education, Open Educational Resources, and OpenCourseWare, MOOCs have now survived various critics and have continued growing globally. Reports about MOOCs in both the press and scholarly publications began to grow significantly in 2013...

Haute Ecole de Gestion & Tourisme

Training of North American travel agents with interactive online learning courses : The case of Switzerland Tourism North America

Ansermet, Lionel ; Salamin, Anne-Dominique (Dir.)

Mémoire de bachelor : Haute Ecole de Gestion & Tourisme, 2015.

With a continuous growth of online booking channels and very knowledgeable consumers, travel advisors must develop strong product knowledge to remain competitive. Interactive online learning courses are often used to train travel professionals, as they offer flexibility and save time and money. New technologies allow learners to interact with the program and be prepared to situations that...

Haute école pédagogique du canton de Vaud

Effet d'une révision à l'aide d'eLearning pour des élèves de secondaire I

Maran, Andrea ; Bernard, Mathieu ; Baumberger, Bernard (Dir.)

Mémoire de master : Haute école pédagogique du canton de Vaud, 2013 ; mp5389.

Dans ce travail, nous nous intéressons à l’utilisation des TIC pour l’enseignement des mathématiques au secondaire I. Nous testons en particulier l’influence de l’utilisation d’un site internet spécifique, labomep.net, pour la révision d’un sujet de mathématique par les élèves. Nous présentons cet outil afin de promouvoir l’utilisation de l’eLearning dans les...

Università della Svizzera italiana

eLearning courses about national tourism destinations : destination management organizations’ offers and travel agents’ perceptions and motivations

Kalbaska, Nadzeya ; Cantoni, Lorenzo (Dir.)

Thèse de doctorat : Università della Svizzera italiana, 2013 ; COM2013010.

A broad number of studies have been undertaken so far both by the academic research and by industry communities on the use of the internet for educational purposes. However, very limited research has been done previously on the use of Information and Communication Technologies (ICTs) as educational and training modes within the hospitality and tourism field. Travel agent training,...

Università della Svizzera italiana

Usability evaluation of an eLearning course presenting a regional destination : the case of “Ticino Switzerland Travel Specialist”

Kalbaska, Nadzeya ; Jovic, Angelina ; Cantoni, Lorenzo

In: e-review of tourism research, 2012, vol. 10, no. 2, p. 31-34

In recent years Destination Management Organizations (DMOs) have started to offer eLearning courses, which train travel agents and tour operators to promote better tourism destinations. eLearning courses increase marketing activities of a DMO also they meet the needs of travel agents, who are in search of new unique selling points in the threatening context of eTourism disintermediation....

Università della Svizzera italiana

LoDE - Learners of Digital Era : From the analysis of the current debate to an empirical study emphasising the learners’ perspective

Rapetti, Emanuele ; Cantoni, Lorenzo (Dir.)

Thèse de doctorat : Università della Svizzera italiana, 2012 ; 2012COM006.

Since the 1990s, a wide debate has been generated around the "learners-new media dichotomy", with a consequent journalistic reverberation. In particular, expressions like “digital natives”, “Y” generation, or “net-generation” contributed to diffuse the hypothesis that– since the 1980s – a generation of learners with typical characteristics related to their great familiarity with...

Università della Svizzera italiana

Communication processes in eLearning design and development : an interaction analysis approach

Rapanta, Chrysi ; Cantoni, Lorenzo (Dir.)

Thèse de doctorat : Università della Svizzera italiana, 2011.

The present dissertation has as a main goal to identify and describe relevant design and communication processes taking place during co-design meetings, in a way suitable to inform practice in similar settings in the field of eLearning design and development. The need for such a research emerges from the inadequacy of prescriptive models that can guide professionals in their communication...

Università della Svizzera italiana

eLearning in tourism and hospitality : a map

Cantoni, Lorenzo ; Kalbaska, Nadzeya ; Inversini, Alessandro

In: Journal of hospitality, leisure, sport and tourism education, 2009, vol. 8, no. 2, p. 148 – 156

The impact of information and communication technologies (ICT) on tourism and hospitality industries has been widely recognized and investigated as a one of the major changes within the domains in the last decade: new ways of communicating with prospective tourists and new ways of purchasing products arisen are now part of the industries’ everyday life. Poor attention has been paid so far to...

Università della Svizzera italiana

ELearning acceptance in hospitals : continuing medical education of healthcare professionals

Bachmann, Larissa ; Cantoni, Lorenzo (Dir.)

Thèse de doctorat : Università della Svizzera italiana, 2009.

ELearning provides healthcare professionals an interesting alternative of participating to Continuing Medical Education (CME) activities. It offers the possibility to attend courses at a distance, and it allows creating personal learning schedules without needing to leave the job or the family. Hospitals can choose to organize CME activities for their employees and therefore may also opt to...

Università della Svizzera italiana

Corporate eLearning acceptance : the role of context and communication

Succi, Chiara ; Cantoni, Lorenzo (Dir.)

Thèse de doctorat : Università della Svizzera italiana, 2007 ; 2007COM007.

The fast integration of Information and Communication Technologies (ICTs) is showing its deep impact onto society in every aspect. Each new technology – and also eLearning – needs to be accepted and integrated in everyday practices. The problem of eLearning acceptance is confirmed by data about abandonment and dropouts of eLearning activities and its relevance emerges clearly in a context...