Université de Lausanne

An IT Governance Case Study: Distribution Management System

Glassey, Olivier ; Swiss Public Administration Network ; Swiss Graduate School of Public Administration

In: e-CASE 2009

This IT Governance case study analyses the Distribution Management System of the “Services Industriels de Genève” and it shows how we used an enterprise architecture approach to assess both the business processes and the information system in terms of compliance with a new regulation. We will describe the as-is situation in four layers (business, functional, applications, technology), as...