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Cost efficiency measurement in postal delivery networks

Filippini, Massimo ; Koller, Martin

The purpose of this study is to analyze the level of cost efficiency of Swiss Post’s postal delivery units to enable policy makers’ as well as Swiss Post to decide on the reactions to market changes. In particular, we use different panel data models to assess cost efficiency in these units to account for unobserved heterogeneity. The results from applying Mundlak’s formulation to the...