Università della Svizzera italiana

Communication flow, channels, content and climate in downsizing

Illia, Laura ; Lurati, Francesco ; La Rocca, Antonella

Effective internal communication contributes to the overall organizational communication that aims to maintain a sustainable reputation during times of change. Arising from this belief, this paper aims to develop a theoretical framework in which the type of communication content, flows, channels, and climate better fits into the planning, implementation, and revitalization phases within the...

Università della Svizzera italiana

Perceived threats in changing the traits of organizational identity

Illia, Laura

This research documents the empirical results of intentional change in an organizational identity where resistance emerges. We develop and test a theoretical model describing why members of an organization in such situations of change perceive a threat of organizational identity traits. Research results illustrate that the essentiality of organizational identity traits and their influence on...