Università della Svizzera italiana

Exploring and experimenting cooperative design

Salomão, David ; Cantoni, Lorenzo

In: Lecture notes in computer science Volume 9186, 2015, pp 149-156, 2015, vol. 9186, p. 149-156

This paper describes a community co-design approach performed in rural Mozambique. It discusses the experiences and experiments performed in a community multimedia center towards creating services with inherent values for daily community activities. The design approach pursues a holistic interpretation of community needs, and discusses emerging, new and creative applications for future community...

Università della Svizzera italiana

UK travel agents’ evaluation of eLearning courses offered by destinations : an exploratory study

Kalbaska, Nadzeya ; Lee, Hee Andy ; Cantoni, Lorenzo ; Law, Rob

In: Journal of hospitality, leisure, Ssort & tourism education, 2013, vol. 12, no. 1, p. 7-14

This study aims to develop an understanding of the use of e-learning courses created for travel agents by Destination Management Organizations (DMOs). It explores agents’ perceptions of such courses. The research examines the views of 304 UK-based travel agents using online survey and investigates whether age, sex, type of agency, work experience, and educational level have influence on...

Università della Svizzera italiana

La “seconda vita” digitale delle riviste di turismo

Lizzi, Giulio ; Cantoni, Lorenzo

In: Problemi dell'informazione, 2012, vol. 3, p. 365-380

Al centro di questa ricerca c’è il problema dell’ibridazione digitale delle riviste di turismo: in particolare, si intende capire in che modo queste mettono a frutto la loro presenza online al fine di ampliare il loro pubblico e il loro business. Grazie a una griglia, disegnata con lo scopo di mappare tutti i tipi di contenuti e funzionalità offerti da un campione di 120 riviste online di...

Università della Svizzera italiana

Usability evaluation of an eLearning course presenting a regional destination : the case of “Ticino Switzerland Travel Specialist”

Kalbaska, Nadzeya ; Jovic, Angelina ; Cantoni, Lorenzo

In: e-review of tourism research, 2012, vol. 10, no. 2, p. 31-34

In recent years Destination Management Organizations (DMOs) have started to offer eLearning courses, which train travel agents and tour operators to promote better tourism destinations. eLearning courses increase marketing activities of a DMO also they meet the needs of travel agents, who are in search of new unique selling points in the threatening context of eTourism disintermediation....

Università della Svizzera italiana

Using Self-Efficacy to measure primary school teachers’ perception of ICT : results from two studies

Fanni, Francesca ; Rega, Isabella ; Cantoni, Lorenzo

In: International journal of education and development using ICT, 2013, vol. 9, no. 1, p. 100-111

The aim of this article is twofold. First, the final results of two research projects, which investigated the impact of Information and Communication Technology (ICT) on primary schools teachers in disadvantaged areas in Brazil (BET k-12) and South Africa (MELISSA), are presented and discussed. Second, the Self-Efficacy construct is proposed as a tool to measure how teachers’ perception of...

Università della Svizzera italiana

A communicative approach to web communication : The pragmatic behaviour of internet search engines

Cantoni, Lorenzo ; Faré, Marco ; Tardini, Stefano

In: QWERTY - Interdisciplinary journal of technology, culture and education, 2006, vol. 1, no. 1, p. 49-62

In this paper, websites are not approached as being just technological artefacts – which they also are, indeed – but from the point of view of communication, which is (one of) their structural purpose(s). In this perspective, the Website Communication Model (WCM) provides a model that highlights five main areas of interest when dealing with websites: the areas of contents and services...

Università della Svizzera italiana

“Nativi digitali” e apprendimento con le ICT : La ricerca “GenY @ work” in Ticino, Svizzera

Rapetti, Emanuele ; Cantoni, Lorenzo

In: Journal of e-learning and knowledge society, 2010, vol. 6, no. 1, p. 43-53

L'articolo presenta le radici storiche e il percorso dell'espressione “nativi digitali", introducendo anche il dibattito critico che è nato recentemente a mostrarne limiti e assunti non dimostrati. Presenta poi una ricerca, condotta in Canton Ticino (Svizzera), intesa a studiare le pratiche di uso delle ICT (Information and Communication Technologies) da parte di giovani impiegati in ...

Università della Svizzera italiana

Introducing a moodle LMS in higher education : the e-Courses experience in Ticino (Switzerland)

Botturi, Luca ; Cantoni, Lorenzo ; Tardini, Stefano

In: Journal of e-learning and knowledge society, 2006, vol. 2, no. 1, p. 123-130

The University of Lugano (USI) and the University of Applied Sciences of Italian Switzerland (SUPSI) adopted in May 2004 a Moodle LMS as a support for their educational activities. This article describes how the eLearning platform was chosen, installed, integrated into the different existing universities’ systems, customized and enhanced according to both institutions’ needs. It shows also...

Università della Svizzera italiana

eLearning in tourism and hospitality : a map

Cantoni, Lorenzo ; Kalbaska, Nadzeya ; Inversini, Alessandro

In: Journal of hospitality, leisure, sport and tourism education, 2009, vol. 8, no. 2, p. 148 – 156

The impact of information and communication technologies (ICT) on tourism and hospitality industries has been widely recognized and investigated as a one of the major changes within the domains in the last decade: new ways of communicating with prospective tourists and new ways of purchasing products arisen are now part of the industries’ everyday life. Poor attention has been paid so far to...