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Consortium of Swiss Academic Libraries

Mapping the field of family business research: past trends and future directions

Xi, Jing ; Kraus, Sascha ; Filser, Matthias ; Kellermanns, Franz

In: International Entrepreneurship and Management Journal, 2015, vol. 11, no. 1, p. 113-132

Université de Fribourg

Corporate Social Responsibility Communication : A Multi-method Approach on Stakeholder Expectations and Managers’ Intentions

Ingenhoff, Diana ; Sommer, Katharina

In: Journal of Corporate Citizenship, 2011, no. 42, p. 73-91

Organisations need to legitimise their behaviour in order to be accepted and supported by society. This study analyses the different perspectives on corporate social responsibility (CSR) in a multi-method approach. First, a content analysis of the companies’ annual and CSR reports and qualitative interviews with the communications executives analyses the social engagement that is...

Università della Svizzera italiana

Sale : an alternative succession route for family firms : Valuation issues and acquirers’ perception

Granata, Darya ; Colombo, Gianluca (Dir.)

Thèse de doctorat : Università della Svizzera italiana, 2010 ; 2010ECO003.

Family firms form the majority of organizations around the world, but only few survive beyond the first generation. However, very little has been said about succession routes alternative to intergenerational transfer. This thesis focuses on sale of family businesses, with a particular emphasis on valuation and acquirers’ perception of family firm targets. In order to cope with the research...

Université de Fribourg

The Dynamics and Evolution of the Service Marketing Literature: 1993-2003

Furrer, Olivier ; Sollberger, Pierre

In: Service Business, 2007, vol. 1, p. 93-117

This article analyzes service research published in marketing journals between 1993 and 2003. Two levels of analysis of the dynamics and evolution of the service marketing literature are distinguished: first, the dynamics of specific themes of the service marketing literature, and second, the structural evolution of these themes. Through a content analysis, we study the dynamics of individual...

Université de Fribourg

Twenty-seven Years of Service Research : a Literature Review and Research Agenda

Furrer, Olivier ; Yu Kerguignas, Jie ; Delcourt, Cécile ; Gremler, Dwayne D.

In: Journal of Services Marketing, 2020, vol. 34, no. 3, p. 299-316

Purpose – The growing service sector has experienced several revolutions that have transformed the way services are created and delivered. In parallel, services increasingly pique the interest of scholars, resulting in an expanding body of knowledge. Accordingly, it is time to reflect on extant service research, assess its boundaries, and think about its future. This paper aims to consider...

Université de Fribourg

Research on the Strategy of Multinational Enterprises : Key Approaches and New Avenues

Dabic, Marina ; González-Loureiro, Miguel ; Furrer, Olivier

In: Business Research Quarterly (BRQ), 2014, vol. 17, p. 129-148

Over decades, research on multinational enterprises’ (MNEs) strategies has been anchored in internalization theory. Strongly grounded in transaction cost economics to explain foreign market entry, it hardly explains how MNEs can build and sustain a competitive advantage. Thus, this paper aims at understanding how the nature of strategic thinking has influenced the research in the field of...

Université de Fribourg

Amateurs striving for news production. Can they competewith professional journalism?

Bosshart, Stefan ; Schönhagen, Philomen

In: Studies in Communication Sciences, 2013, vol. 13, no. 2, p. 139-147

tWith the rise of Web 2.0 the discussion about professional journalism changing radically or even becom-ing obsolete in the future has intensified. Up to now, empirical findings mainly stem from research on(micro-)blogging and show its complementary rather than equivalent function compared with profes-sional journalism. Amazingly, the performance of collaborative amateur news websites with an...