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Postal financial services, development and inclusion: Building on the past and looking to the future

d'Alcantara, Gonzales ; Dembinski, Paul H. ; Pilley, Odile

(Working Papers SES ; 451)

Post offices, inherited from the Industrial Revolution, were monolithic telephone and postal administrations. They were intimately linked to the fabric of nations and made significant contributions to state finances. From the 1960s onwards, integrators, such as UPS and FEDEX, started offering end-to-end express services, thus challenging the postal monopoly in new high added value services....