Haute école de gestion de Genève

SOCIO – MARKAL (SOMARKAL) : first modeling attempts in the Nyon residential and commercial sectors taking into account behavioral uncertainties

Cubizolle, Cédric ; Fragnière, Emmanuel ; Kanala, Roman ; Lavigne, Denis ; Moresino, Francesco ; Nguene, Gustave ; De Sousa, Alexandre

There is no doubt that the current century is an era of environmental awareness which will require meeting the growing demands by means of a set of generating technologies, while minimising Greenhouse Gas emissions. Provided that technologies alone could not solve the problem, we have integrated the sociological dimension, represented by the potentially powerful resource for energy conservation...

Haute école de gestion de Genève

Is the 2008 financial turmoil increasing the risk of a bank run ? : an empirical research in Geneva

Catenazzo, Giuseppe ; Fragnière, Emmanuel ; Ribordy, Bastien ; Tuberosa, Jean

In this paper, we present the results of an empirical study that attempts to analyse the risk of bank run in Geneva, Switzerland. Two similar surveys have been conducted upon two independent samples of Geneva population (June 2008 and February 2009) to detect the existence of predictive signals leading to a bank run within the selected area. We discover that Geneva inhabitants are generally...

Haute école de gestion de Genève

Do travel agencies provide sufficient value to their clients ?

Catenazzo, Giuseppe ; Fragnière, Emmanuel

Airline commissions’ cuts and the use of Internet for reservations have severely affected Swiss travel agencies. To survive, travel agents are redesigning their job as to become travel consultants. However, customers are not willing to pay for the service provided and current fees are not representative of its perceived value. We have designed a theatre-based experiment to discover the...

Haute école de gestion de Genève

Influences of public ecological awareness and price on potable water consumption in the Geneva area : Cahier de recherche

Catenazzo, Giuseppe ; D'Urso, Jennifer ; Fragnière, Emmanuel ; Tuberosa, Jean

The specific attitudes and behaviours of individuals of a given society must be properly understood in order to develop adequate and relevant public policies regarding water consumption. We have conducted a survey research in order to measure the perception of the Geneva population regarding main social aspects of water consumption. We collected 907 valid questionnaires. In particular, we wanted...

Haute école de gestion de Genève

Attitudes regarding new enterprise risk and control regulations by the active population of the Geneva area : Cahier de recherche

Catenazzo, Giuseppe ; Fragnière, Emmanuel

Nowadays, professional bodies as well as public authorities are setting up new regulations and standards in order to deploy risk management approaches in the non-financial industries. For instance, Switzerland has recently introduced a new regulation on Internal control that forces most SMEs to implement an ICS (Internal Control System). However, introducing or dealing with new risk control...

Haute école de gestion de Genève

A control system designed to address the intangible nature of service risks : Cahier de recherche

Dubosson, Magali ; Fragnière, Emmanuel ; Milliet, Bernard

Due to the intangible nature of services, classical control approaches might not provide the relevant safeguards to enable the service company to reach its objectives. Typically, services results from an experience whose value and quality are complex to measure. Additional difficulties arise when the monitoring of risks is implemented in management information systems. Indeed, assuming that most...

Haute école de gestion de Genève

Rapport d'enquête préliminaire : Dessine-moi un service ! Entreprises et administrations : comment concevoir et valoriser vos services : Cahier de recherche

Catenazzo, Giuseppe ; Fragnière, Emmanuel ; Hugentobler, Patricia ; Tuberosa, Jean

We have conducted a survey research to measure the perception of Geneva working population regarding the importance of know-how and work experience in service production. The sample size is 678. Main findings indicate that know-how sharing is best made through day by day working and during meetings. Apparently, know-how makes each worker independent, however, knowledge management methods are...

Haute école de gestion de Genève

Optimizing the marriage market through the reallocation of partners : an application of the linear assignment model : Cahier de recherche

Vi Cao, Nguyen ; Fragnière, Emmanuel ; Gauthier, Jacques-Antoine ; Sapin, Marlène ; Widmer, Eric

Research shows that success of marriages and other intimate partnerships depend on objective attributes such as differences of age, cultural background or educational levels between partners. This article proposes a mathematical approach of marriage which intends to optimally allocate spouses in order to reduce the likelihood of divorce within the set of structural constraints defining a marriage...

Haute école de gestion de Genève

Consumers choices among alternative electricity programs in Geneva : an empirical analysis : Cahier de recherche

Weber, Sylvain ; Baranzini, Andrea ; Fragnière, Emmanuel

Services industriels de Genève (SIG) is the monopoly which delivers natural gas, water and electricity in the Geneva Canton. A few years ago, SIG offered to Geneva households 6 different types of electricity products from which households can choose. Those new electricity products differ in particular because of the origin of their production (natural gas, hydraulic, solar, asf) and of their...