Affiner les résultats

Type de document

  • Rapports de recherche désactiver le filtre

Langue

Haute école de gestion de Genève

Do travel agencies provide sufficient value to their clients ?

Catenazzo, Giuseppe ; Fragnière, Emmanuel

Airline commissions’ cuts and the use of Internet for reservations have severely affected Swiss travel agencies. To survive, travel agents are redesigning their job as to become travel consultants. However, customers are not willing to pay for the service provided and current fees are not representative of its perceived value. We have designed a theatre-based experiment to discover the...

Haute école de gestion de Genève

Making sense of unstructured memory dumps from cell phones : cahier de recherche

Billard, David ; Hauri, Rolf

This paper presents an alternative to traditional file carving, targeted to cell phone forensics. The proposed algorithm processes the cell phone memory dump thanks to a previous partial knowledge of the content of the regular files present in the memory dump. The memory dump is decomposed into elementary parts, each part classified according to the file type it is supposed to belong to, and...

Haute école de gestion de Genève

Where and how do Swiss and foreigners live ? : segregation in the Geneva and Zurich housing markets : Cahier de recherche

Schaerer, Caroline ; Baranzini, Andrea

In this paper, we measure with a series of standard indicators the degree of residential segregation of the Swiss and foreign population in the urban canton of Geneva and the city of Zurich. We show that there is relatively little segregation, but that the education level (as a proxy for the socio-economic status) should be taken into account. We also compare the quality of the dwellings and...

Haute école de gestion de Genève

Luxury e-services at the pre- and after-sales stages of the decision making process : watch, car, art and travel blog analysis : Cahier de recherche

Broillet, Alexandra ; Dubosson, Magali

Needs and expectations of customers in pre- and after-sales stages in the e-commerce purchase process in the luxury products sector are not well known and defined. We were interested in discovering the opinions of customers concerning the role of internet in the pre- and after-sales stages of the purchasing process in this industry. As we are just at the beginning of the e-commerce area in the...

Haute école de gestion de Genève

Influences of public ecological awareness and price on potable water consumption in the Geneva area : Cahier de recherche

Catenazzo, Giuseppe ; D'Urso, Jennifer ; Fragnière, Emmanuel ; Tuberosa, Jean

The specific attitudes and behaviours of individuals of a given society must be properly understood in order to develop adequate and relevant public policies regarding water consumption. We have conducted a survey research in order to measure the perception of the Geneva population regarding main social aspects of water consumption. We collected 907 valid questionnaires. In particular, we wanted...

Université de Neuchâtel

Menschenhandel in der Schweiz : Opferschutz und Alltagsrealität

Moret, Joëlle ; Efionayi-Mäder, Denise ; Stants, Fabienne

La problématique de la traite d'êtres humains a pris une ampleur considérable au cours des dernières années, tant dans la sphère médiatique que dans l'agenda politique de la plupart des gouvernements et de nombreuses ONG. Pourtant, en Suisse comme ailleurs, les connaissances sur ce thème complexe sont encore lacunaires. Cette étude a pour objectif de combler certaines de ces lacunes, en...

Université de Neuchâtel

Traite des personnes en Suisse : quelles réalités, quelle protection pour les victimes?

Moret, Joëlle ; Efionayi-Mäder, Denise ; Stants, Fabienne

La problématique de la traite d'êtres humains a pris une ampleur considérable au cours des dernières années, tant dans la sphère médiatique que dans l'agenda politique de la plupart des gouvernements et de nombreuses ONG. Pourtant, en Suisse comme ailleurs, les connaissances sur ce thème complexe sont encore lacunaires. Cette étude a pour objectif de combler certaines de ces lacunes, en...

Université de Neuchâtel

Remittance behaviour of Serbian migrants living in Switzerland

Lerch, Mathias ; Dahinden, Janine ; Wanner, Philippe

Given the growing importance of migrant remittances for transition economies, their impact on economic development is a major policy concern. The study focuses on the supply side of these financial flows by assessing the remittance behaviour of Serbian migrants in Switzerland, one of the major immigrant countries in Europe. The majority of Serbs in Switzerland are involved in interpersonal...

Université de Neuchâtel

Arbeits- und Lebensbedingungen von Cabaret-Tänzerinnen in der Schweiz

Dahinden, Janine ; Stants, Fabienne

Obschon die Situation der Cabaret-Tänzerinnen in der Öffentlichkeit immer wieder Aufmerksamkeit erregt, existiert bislang wenig gesichertes Wissen über ihre Arbeits- und Lebensbedingungen. Die vorliegende Studie springt in diese Lücke. Auf der Basis von qualitativen ExpertInneninterviews sowie einer halbstandardisierten Befragung von Cabaret-Tänzerinnen gibt sie Antworten auf folgende...