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Texte intégral
Master thesis

E-learning strategy to improve user adoption in a PLM context : insights and recommendations through the SharePLM case study

    2020

103 p.

Mémoire de master: Haute école de gestion de Genève, 2020

e-learning
workplace training
training transfer
adult learning
PLM
Product Lifecycle Management
user adoption
e-learning adoption
English Product lifecycle management is challenging and its scope is very broad. Companies want to be able to accelerate product development to reduce time to market. The use of PLM logics helps transform market opportunities into competitive advantages. PLM tools enable control, reliability, better management and ultimately optimization of data and processes. But the historical complexity of PLM, developed by engineers for engineers, makes the use of its tools just as difficult and complex. In this context, e- learning appears to be an ideal solution to train employees, allowing regular content updates to provide training adapted to the many changes occurring in the PLM- universe. Despite the huge sums invested in e-learning, ROI is often hard to measure, its actual use and impact difficult to quantify. The introduction of new PLM technologies is complex and employees can show resistance to these changes, which can also be reflected in the use of e-learning. An incorrect use of PLM solutions can increase data problems, making the software an invalid source of information. In this research, we tried to identify and understand the factors influencinge-learning user adoption in order to be able to integrate these elements into an effective adoption strategy. To that end, we first conducted a literature review ontopics inherent to PLM and e-learning at work. Then, data were gathered through a series of semi-structured interviews with experts and an online survey. Finally, we compared these results with the theoretical elements identified earlier. As a result of this work, we have been able to formulate various recommendations, as well as creating tools, to help improve e- learning user adoption in a PLM context.In particular, we have highlighted the importance of taking into account factors related to technology but also and above all specific individual issues.
Language
  • English
Classification
Library sciences
Notes
  • Haute école de gestion Genève
  • Information documentaire
  • hesso:hegge
License
License undefined
Identifiers
  • RERO DOC 329695
Persistent URL
https://sonar.ch/hesso/documents/315049
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