Facoltà di scienze della comunicazione

Argumentative and other communicative strategies of the mediation practice

Greco Morasso, Sara ; Rigotti, Eddo (Dir.)

Thèse de doctorat : Università della Svizzera italiana, 2009.

This work investigates how argumentation, namely the communicative exchange aimed at founding ones position in a reasonable fashion, is an essential condition for the fulfilment of the pragmatic goals of mediation, conceived of as a conflict resolution practice. In mediation, the parties are competent and responsible for the decision on the conflict, while the mediator helps them assume an... Plus

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    Summary
    This work investigates how argumentation, namely the communicative exchange aimed at founding ones position in a reasonable fashion, is an essential condition for the fulfilment of the pragmatic goals of mediation, conceived of as a conflict resolution practice. In mediation, the parties are competent and responsible for the decision on the conflict, while the mediator helps them assume an argumentative attitude. As it emerges from the results of this work, in a successful mediation process, two conflicting individuals, entrenched in an escalating spiral of hostility, become co-arguers, able to tackle their differences of opinion by means of reasonable discussion. After having outlined an ontological framework of mediation, considering all relevant factors and their relations in the context of the mediation script from its origin (conflict) to its short-term and long-term outcomes, this dissertation focuses on how the argumentative discussion is constructed and how the disputants change of attitude into co-arguers is realized.